Incident Intelligence for Engineering Leaders

Eliminate incident context hunting. Deliver answers in seconds.

Dendrite builds a living knowledge graph from Slack, Jira, Confluence, GitHub, and your runbooks. The moment a SEV fires, it posts the exact owner, recent changes, and similar incidents directly into your incident channel so your team can act with confidence.

Add to Slack See demo → Request Early Access
Allowlist-only ingestion Works with your IR playbooks Enterprise controls in progress
Live context pack
Payments API latency spike

Dendrite replies in seconds with the exact context your on-call needs to start fixing immediately.

  • Last similar incident (Nov 18) Slack
  • Runbook: Payment retry policy Confluence
  • On-call owner: @ravi Pager
  • Recent deploy: payments-service#4821 GitHub
Generated in 6.2s Confidence: High
35% less context-gathering time
Fewer handoffs before investigation starts
Average 11 minutes saved per incident during triage.
2.3x faster time-to-mitigation
Faster resolution with verified owners and runbooks
Median TTM drops from 28 to 12 minutes in early pilots.
Trusted by engineering teams at
What teams are saying
"A knowledge graph would have dropped our MTTR by at LEAST 30%."

— Engineering Leader · Incident Response

Social Proof

Engineering leaders feel the impact in the first week.

Real-world incident response is chaotic. Dendrite makes it repeatable, measurable, and calmer for every on-call rotation.

"Dendrite cut our SEV triage time in half. The context pack shows up before the on-call opens Grafana, and we stop paging people just to find history."

Renee Castillo
VP Engineering, Atlas Bank

"We finally have a system of record for incident context. Dendrite turns Slack chaos into a knowledge graph my team trusts."

Omar Bhandari
Head of SRE, Northwind Cloud

"Our platform team used to spend 20 minutes hunting for runbooks and owners. Now the answer is in the channel within seconds."

Jenna Brooks
Director of Platform, Forgeworks
Measured Impact

Clear wins in the first week. Compounding gains every incident after.

Dendrite removes the slowest parts of incident response: hunting for context, verifying owners, and stitching data across tools.

35%
less context-gathering time
Average 11 minutes saved in triage.
2.3x
faster time-to-mitigation
Median TTM drops from 28 to 12 minutes.
60%
fewer context switches
Less tool-hopping during triage.
Where We Start

We're starting where it matters most: incident response

Proactive knowledge delivery across your entire enterprise is the vision. But urgency drives adoption. The fastest way to prove this works is during the moments that matter most — when systems are down and every second counts.

⚡

High urgency = fast adoption

When systems are down, engineers will try anything that works. Incidents create the perfect environment to prove that automatic context delivery is better than search.

🎯

Clear success metrics

Faster MTTR, fewer repeated incidents, reduced on-call burden. Incident response has measurable ROI that makes the business case obvious.

🪄

The "magic moment" experience

The first time an engineer gets exactly the right context pack during a critical outage, they understand the vision. That moment scales across the organization.

Available Today

Slack incident context packs, automatically delivered

Our first product: Dendrite monitors your incident channels and instantly replies with relevant context packs. Install today, see results immediately.

Without Dendrite

The Incident Response Scramble

  • Engineer posts incident in #alerts
  • Searches Slack for similar issues (5-10 min)
  • Hunts for relevant runbooks (3-8 min)
  • Pings teammates to find owners (2-5 min)
  • Finally starts investigating root cause
With Dendrite

Context Pack Auto-Delivery

  • Engineer posts incident in #alerts
  • Dendrite instantly replies with context pack
  • Last similar incident (with Slack link)
  • Relevant runbook and current owner
  • Engineer starts fixing immediately
The Bigger Picture

Slack is just the beginning. Enterprise knowledge delivery is the destination.

Once you experience automatic context delivery in Slack, you'll want it everywhere. We're building the connectors to make it happen.

🎫

Jira Integration

Automatic context for tickets: related bugs, similar past issues, code changes, and the engineers who fixed them. Stop the endless ticket archeology.

📚

Confluence & Notion

Surface relevant documentation, runbooks, and architecture decisions based on conversation context. Knowledge that finds your team instead of the other way around.

💻

GitHub Connections

Link code changes to incidents, surface related PRs and issues, identify code owners automatically. Bridge the gap between code and operations.

🧬

Living Knowledge Graph

Build relationships across every system: this service connects to that database, this engineer owns that component, this incident relates to that deployment.

🤖

AI Agent Integration

Your Claude, ChatGPT, and custom AI agents get context automatically. No more "search for X" prompts — just intelligent agents with institutional knowledge.

🔮

Proactive Everything

Code reviews with automatic security guidance. Meeting prep with relevant context. Design reviews with past decisions. Knowledge delivery as a platform.

Why Incidents First

Urgency drives adoption. Prove it works when it matters most.

We could have started with any use case. But incident response has three unique advantages that make it the perfect beachhead.

Clear Value

Minutes = Money

  • Every minute of downtime has a dollar cost
  • MTTR improvements are immediately measurable
  • ROI calculations are straightforward
  • SRE leaders already track these metrics
  • Success is obvious to everyone
High Urgency

Pain = Willingness to Change

  • Engineers will try anything during outages
  • Context hunting is the worst part of incidents
  • One good context pack creates believers
  • Word spreads fast when something works
  • Urgency overcomes tool adoption friction
How It Works (Today)

Three steps to instant Slack incident context

01
🤖

Install Slack App

Add Dendrite to your workspace with minimal permissions. We only read public channels you explicitly allowlist — no DMs, no private channels.

02
✅

Allowlist incident channels

Choose which channels Dendrite should monitor: #alerts, #incidents, #oncall. We learn from your team's incident history and runbook patterns.

03
📦

Get context packs automatically

When incidents happen, Dendrite instantly replies with relevant context: similar past incidents, runbooks, owners, recent changes, and why it chose them.

The Impact

Faster MTTR today. Enterprise knowledge platform tomorrow.

-67%
Average time to initial response
when context arrives instantly
From 20+ minutes to 6-8 minutes

Start with incidents. Scale to everything.

The Slack incident bot proves the concept: automatic context delivery works. Engineers love not having to search. SRE teams love faster resolution times. Leadership loves measurable MTTR improvements.

But this is just the beginning. Every conversation, every ticket, every code review, every meeting — they all need context. Dendrite is building the infrastructure to deliver knowledge proactively across your entire enterprise.

Today: Slack incident response. Tomorrow: Enterprise knowledge delivery. The vision is massive. The starting point is focused. The results are immediate.

Design Partner Scenarios

What Our Design Partners Will Experience. Projected outcomes grounded in real incident data.

These scenarios are aspirational and use target metrics based on current demos and pilot assumptions. We will validate them with your historical incidents and operational baselines.

Fintech · SRE

Target 35% MTTR reduction for payment rail incidents.

A 24/7 SRE team supporting card authorization sees repeated latency spikes after deploys. Dendrite surfaces the last similar incident, current runbook, and owning engineer within seconds.

Team 18 SREs across payments, fraud, and ledger services
Trigger Latency spike after payments-service release 4.2.9
Context Pack Owner, rollback steps, and Kafka lag dashboards
  • Projected 40% MTTR improvement across Sev-1/Sev-2 incidents
  • Target Investigation starts in under 3 minutes
  • Target Two fewer handoffs per incident
Projected feedback: "We stopped guessing who owns the deploy — the context pack tells us instantly."
SaaS · Platform

Projected elimination of knowledge silos across 200+ microservices.

A platform engineering team supports 200+ services with rotating on-call. Dendrite auto-links service owners, runbooks, and recent change history so anyone can respond with confidence.

Team Platform group enabling 90+ product engineers
Trigger Search API error spikes across 14 dependent services
Context Pack Service map, owner rotations, and last rollback
  • Projected Single source of truth for owners and runbooks
  • Target 60% fewer "who owns this?" pings
  • Target 30% faster incident handoffs
Projected feedback: "The graph finally keeps ownership current across all 200 services."
E-commerce · On-call

Target Black Friday response with pre-loaded context packs.

During peak traffic, checkout errors spike and the on-call team is flooded. Dendrite posts the last Black Friday playbook, feature flag states, and active incident commander notes.

Team On-call rotation of 12 engineers + incident commander
Trigger Checkout failures after promo code launch
Context Pack Feature flag rollbacks, payment provider status, incident timeline
  • Projected Incident context delivered in under 60 seconds
  • Target Black Friday playbook executed without delays
  • Target 25% fewer duplicate Slack threads
Projected feedback: "We walked in with the playbook already open, not five tabs behind."
Get Started

Install Dendrite in 60 seconds

One click to add Dendrite to your Slack workspace. No configuration needed — it starts learning your team's knowledge graph immediately.

Add to Slack

Free during beta · Works with any Slack workspace

Design Partners

Join as a Design Partner

We're selecting a small cohort of engineering teams to shape Dendrite from the ground up. Design partners get an unfair advantage — and we get the feedback we need to build something that actually works.

What You Get
  • ✦ Free access during beta — no cost, no commitment
  • ✦ Direct input on product roadmap & features
  • ✦ Priority onboarding when we launch publicly
  • ✦ Weekly calls with the founding team
What We're Looking For
  • Engineering teams of 50–500 people
  • Active incident management process
  • Use Slack for team communication
Request an enterprise pilot for your on-call organization

Share a few details and we’ll prepare a tailored security and onboarding plan. Most teams hear back within two business days.

Thanks for reaching out! We’ll follow up with next steps for your enterprise pilot shortly.

We use this to coordinate security review, onboarding, and rollout planning. No spam.